Refund policy
Return & Cancellation Policy
Last Updated: July 13, 2026
At Riot Radiance, each item is made to order just for you. Since everything is custom-made after you place your order, we can’t accept returns, exchanges, or refunds for buyer’s remorse, wrong sizing, or a change of mind.
Returns & Exchanges
All sales are final. Because each t-shirt is printed specifically for your order, we’re not able to accept:
- Returns
- Exchanges
- Refunds for choosing the wrong size
- Refunds because you changed your mind or prefer a different color
Please double-check your order details and sizing info before you hit submit.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or not what you ordered, please reach out within 7 days of delivery with:
- Your order number
- A quick description of the issue
- Clear photos of the item and packaging
We’ll take a look and, if your claim is approved, we’ll offer a replacement or refund at our discretion.
Order Cancellations
You can cancel an order within 24 hours of purchase. After that, production may already be underway, and we won’t be able to cancel or change it.
To request a cancellation, please contact us as soon as you can at:
Email: riotradiance@gmail.com
Please include your order number and use the subject line: Cancellation Request.
Shipping Information
Once an order has shipped, it can’t be canceled, modified, or refunded.
Contact Us
If you have any questions about this policy, feel free to contact us at:
Riot Radiance
Website: riotradiance.com
Email: riotradiance@gmail.com